MANDATORY / THINGS TO AVOID

Modified on Fri, 11 Dec 2020 at 12:01 PM

TO AVOID

Having more than one presenter on the same network

UpperBee Meeting requires a considerable amount od bandwidth from a presenter's standpoint, which is why it is important to avoid having more than onr presenter on the same internet connection. This could cause severe delays for both presenters and be detrimental to the assembly's tenure. The ClickMeeting video flux is considerably demanding in terms of bandwidth. For example, 2 presenters on the same network will require a minimum upload speed of  4Mb/s per presenter while the vast majority of home networks only offer a max upload speed of 10Mb/s. (Source:  https://knowledge.clickmeeting.com/faq/how-much-bandwidth-do-i-need-for-clickmeeting/)


Having multiple devices or apps connected to the network

The virtual assembly itself can be demanding in terms od bandwidth. If multiple devices and applications are connected at the same time, like streaming services, video games, other videoconferences, etc., there is a high probability that those will have an impact on the assembly and your overall experience.


Connection to a home Wifi

While not a requirement, certain home networks (5G) are faster than cable networks, although the cable connection is always preferable, especially if you are a presenter.


Do not use other apps requiring microphone and/or camera access

Other applications such as Skype, Facebook, WhatsApp, Teams, etc., will use those components in the background, which could interfere with ClickMeeting and keep you from being seen and heard properly. Close those non-essential programs during the assembly and test your components to ensure their compatibility: https://virtualcondomeeting.com/public/test-connection .


MANDATORY

Limit the amount of active speakers simultaneously

ClickMeeting limits the amount of microphones and cameras that can be activated at once to four (4). It is important to ensure that presenters are coordinated in order to avoid having too many microphones and cameras unlocked. Doing so will limit the bandwidth required to broadcast the assembly and keep a certain decorum during the assembly.


Turn off your microphone after your intervention

To avoid situations where more bandwidth is required, it is strongly recommended to turn off the microphones of the participants and presenters who are not speaking at the moment. Having too many microphones and cameras turned on at once can be demanding from a broadcasting standpoint and may create background noises that are detrimental for the comprehension of everyone while someone intervenes.


Validate that you have compatible tools and an appropriate network for the assembly

You can check at all times using the following link: https://virtualcondomeeting.com/public/test-connection


Turn off your camera if you are experiencing problems

When the sound is problematic and distortioned or when the overall flux seems to lag, it is a sign that your internet connection is saturated. Turn off all the non-essential cameras and microphones, as well as the screen sharing. Once stabilized, you will be able to re-open the devices progressively.


Clearly communicate the process to intervene / ask a question to the participants

When a presenter activates the microphone of a participant, there will be a delay before the participant can speak. Unlocking a participant's microphone and camera from the presenter's side allows the participant to unlock them on his/her side. This double authorization is implemented in order to respect the participant's privacy, but can result in certain delays. As a presenter, you can take questions via the chat, pin the questions, and answer them. Therefore, people don't need to unlock their microphone and camera in order to ask a question.


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